Effective Date: 23/12/2024

Medex Health Network (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with us online or in person.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, date of birth, and address.
  • Medical Information: Health records, diagnostic results, and other related information necessary to provide our services.
  • Technical Information: IP address, browser type, and usage data when you visit our website.
  • Payment Information: Billing details for services provided.

2. How We Use Your Information

We use your information to:

  • Provide medical care and services tailored to your needs.
  • Process appointments and communicate with you.
  • Share updates on services or new offerings.
  • Ensure compliance with legal and regulatory requirements.

3. How We Protect Your Information

We implement strict security measures to safeguard your personal and medical data, including encryption, secure servers, and restricted access protocols.

4. Sharing of Information

We do not sell or share your personal information with third parties, except as necessary to:

  • Provide services (e.g., sharing diagnostic results with healthcare professionals).
  • Comply with legal obligations or court orders.
  • Work with authorized partners under strict confidentiality agreements.

5. Cookies and Website Tracking

Our website uses cookies to enhance your user experience and analyze site traffic. You can manage your cookie preferences in your browser settings.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your personal data, subject to legal and medical record-keeping requirements.
  • Opt-out of marketing communications.

To exercise these rights, contact us using the information below.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

By using our services, you agree to this Privacy Policy.